Starting in 2025, the Social Security Administration (SSA) is enforcing a major digital update that will affect all Social Security retirement and SSI beneficiaries. Under the new policy, millions of Americans must move their online accounts to a new platform called Login.gov, or they risk losing their monthly payments.
This shift aims to improve online security and simplify access to government services, but it also presents a big challenge for older adults and vulnerable citizens who may not be tech-savvy.
What Is Changing and Why?
The SSA is replacing its current online platform, My Social Security, with Login.gov, a centralized federal login system that is already used by other government agencies. This means that every person receiving Social Security retirement or Supplemental Security Income (SSI) must:
- Create a Login.gov account
- Link their existing Social Security account
- Verify and update their personal details
If this isn’t done by the deadline (which the SSA will soon announce), monthly payments will be paused, potentially leaving millions without vital income.
What Is Login.gov?
Login.gov is a secure government website that allows users to access various federal services with a single account. By moving to this platform, the SSA hopes to make things:
- More secure – with strong encryption to protect personal data
- More convenient – one login for multiple services
- Easier to use – especially for managing benefits, taxes, and personal records
Once you register, you’ll be able to download tax forms, request a Social Security card, change banking details, and more.
Why This Matters for Seniors and Low-Income Groups
For many elderly or low-income Americans, monthly Social Security payments are their main source of income. A disruption, even for a few days, could cause serious hardship.
Unfortunately, many people in this group:
- Don’t have internet access at home
- Are unfamiliar with new technology
- May not know how to transfer accounts safely
The SSA has promised extra support, but the deadline remains firm. If the process is not completed in time, payments will be stopped—temporarily or permanently.
What You Need To Do Right Now
To continue receiving your Social Security or SSI payments without delay, follow these steps:
- Visit Login.gov
- Create an account using your email address and phone number
- Link your Social Security records to this account
- Double-check your personal and bank details
- Make sure everything is up to date before the SSA deadline
The SSA also advises checking your mailbox and email regularly for official instructions.
The SSA’s move to Login.gov is a major change, and if you or someone in your family depends on Social Security or SSI benefits, it’s very important to act quickly. While the goal is better digital security and efficiency, the risk of losing essential income is real for those who don’t update their accounts in time.
Start the transition now to avoid any payment disruptions in 2025. If you’re unsure about how to use the new system, ask a family member or visit your nearest SSA office for assistance.
