The Social Security Administration (SSA) has confirmed that it will close over 30 field offices in 2025, as part of a wider federal cost-cutting initiative under the Department of Government Efficiency (DOGE) launched during the Trump administration. While your Social Security benefits remain safe, these office closures could impact how and where you access support.
If you rely on in-person visits to apply for or manage retirement, SSDI, or SSI benefits, it’s essential to know how to prepare for these changes and what alternative options are available.
Why Are SSA Offices Closing?
This move is part of a federal strategy to streamline services and reduce spending. The closures target offices with:
- Low in-person traffic
- High maintenance or staffing costs
- Nearby alternative locations
SSA officials say that while these locations are closing, no core services are being removed. Instead, the focus is shifting to online access, mobile support vans, and expanded phone-based assistance.
Which States Are Affected the Most?
States such as North Carolina, Mississippi, Texas, Arkansas, and New York are among those seeing the most closures. The shutdowns will begin in April 2025 and continue through September 2025.
Full List of SSA Offices Closing in 2025
Here’s a state-by-state breakdown of SSA field offices closing in 2025, along with their last operating date:
Alabama
- Gadsden – 634 Broad St. – September 30
Arkansas
- Forrest City – 965 Holiday Dr. – April 25
- Texarkana – 4083 Jefferson Ave. – May 25
Colorado
- Grand Junction – 825 N. Crest Dr. – June 21
Florida
- Melbourne – 4740 Dairy Rd. – May 16
Georgia
- Columbus – 1338 Broadway – September 30
Kentucky
- Hazard – 825 High St. – April 24
Louisiana
- Houma – 178 Civic Center Dr. – April 25
Mississippi
- Meridian – 4717 26th St. – June 1
- Greenwood – 604 Yalobusha St. – June 1
- Grenada – 2383 Sunset Dr. – May 1
Montana
- Missoula – 3701 American Way – June 21
North Carolina
- Roanoke Rapids – 730 Roanoke Ave. – August 1
- Franklin – 2123 Lakeside Dr. – June 23
- Greenville – 2805 Charles Blvd. – June 24
- Elizabeth City – 1865 W. City Dr. – June 24
North Dakota
- Minot – 1414 20th Ave. SW – June 21
What to Do If Your SSA Office Is Closing
You still have several ways to access Social Security services:
1. Use the My Social Security Online Portal
Visit ssa.gov/myaccount to:
- Apply for retirement, disability, or Medicare benefits
- Check your claim status
- Update personal information
- Request a replacement Social Security card
2. Call SSA’s National Hotline
Call 1-800-772-1213 (TTY: 1-800-325-0778), Monday to Friday, 8 a.m. to 7 p.m.
3. Visit Another Nearby SSA Office
Use the Office Locator tool to find the closest open SSA field office.
4. Plan Appointments Early
If you need in-person help (especially for retirement or disability claims), schedule an appointment now before your local office closes.
Who Will Be Most Affected?
While many people can switch to digital or phone support, some vulnerable groups may face greater challenges, such as:
- Elderly citizens unfamiliar with technology
- Disabled individuals who depend on nearby access
- Rural residents without strong internet connections
In response, SSA has announced plans to:
- Expand phone support staffing
- Launch mobile assistance vans in remote areas
- Provide community outreach for digital education
Will More Offices Close in the Future?
Possibly. SSA officials have hinted that further closures may happen after 2025, depending on results from this round of restructuring. However, no future closures have been officially confirmed.
For ongoing updates, check the SSA Emergency Office Closures page regularly.
While over 30 Social Security offices are set to close in 2025, there are still many ways to safely and efficiently access your benefits. These changes reflect the government’s push to modernize and cut costs, but they also raise real concerns for seniors, low-income households, and people with limited access to technology.
If you live in one of the affected areas, start preparing now. Set up a My Social Security account, confirm your contact details are current, and learn how to manage your benefits online or by phone. If you’re uncomfortable with tech, reach out to a family member or SSA representative for help before your local office shuts its doors.
