The Social Security Administration (SSA) has announced a major change that affects all beneficiaries of pensions and Supplemental Security Income (SSI) starting in 2025. If you’re receiving monthly payments from the SSA, there’s something you must do soon to avoid having your payments suspended.
The SSA is phasing out the old “My Social Security” system and moving everything to Login.gov, a more secure and centralized government platform. And here’s the key: this move is mandatory. If you don’t register and link your Social Security account to Login.gov before the deadline, your monthly payments could stop automatically—even if you haven’t done anything wrong.
We’ll explain what’s changing, why it matters, and what you need to do now to protect your benefits.
What’s Changing in 2025?
Starting in 2025, Login.gov will be the only way to access Social Security services online. This federal platform is already used for other U.S. government services and now will become the main entry point for anything related to Social Security.
With Login.gov, you’ll still be able to:
- Request or replace your Social Security card
- Update personal information
- Download tax and benefit documents
- Check payment history
- Manage benefit status
The only difference is that all of this will now be accessed from Login.gov, not the old “My Social Security” system.
Why Is SSA Switching to Login.gov?
The SSA says the main reason is security. Login.gov uses advanced encryption and two-factor verification, making it much harder for scammers or hackers to access your personal data.
This new system also gives users one single login to access many government services, not just Social Security, which is meant to simplify the process overall.
What Happens If You Don’t Switch?
Here’s the serious part: if you don’t create a Login.gov account and link your SSA profile, your monthly payments—whether for retirement, disability, or SSI—could be suspended.
The SSA has made it clear that continuing to receive benefits depends on registering with the new system before the deadline. If you miss this step:
- Your online access will be blocked
- You won’t be able to manage your benefits
- Your payments could stop automatically
Who Is Most at Risk?
While this affects all Social Security recipients, the change will especially impact:
- Senior citizens who are less comfortable with technology
- People in rural areas with limited internet access
- Anyone who relies on SSI or retirement benefits as their only income
Many older Americans have spent years getting used to the “My Social Security” system, and switching platforms may be confusing or frustrating. But it’s essential to make the transition—or get help doing it—before it’s too late.
How to Register with Login.gov (Step-by-Step)
- Go to Login.gov
- Click on “Create an account”
- Use your email address and create a strong password
- Verify your identity using two-factor authentication (phone or email)
- Link your account to your existing Social Security information
- Check your information is correct
- Log in regularly to monitor your benefits and payments
What to Do If You Need Help
If you find the process confusing or difficult:
- Ask a family member or friend to help you register
- Visit a local SSA office for in-person help
- Call the SSA’s toll-free helpline for guidance
- Use public resources like libraries or senior centers, many of which offer digital support
The shift from “My Social Security” to Login.gov is not optional. It’s a required move that affects every SSA and SSI recipient in 2025. While the change aims to improve security and simplify federal services, it can create confusion—especially for older users.
To avoid suspension of your benefits, take action as soon as possible. Create your Login.gov account, link it to your SSA information, and ensure everything is correct. If you delay, you could face interrupted payments and unnecessary stress.
So don’t wait—make the switch today and protect your monthly income.
